FREQUENTLY ASKED QUESTIONS

Product Overview


What is the R1 Smart Lacrosse Ball?


The R1 Smart Lacrosse Ball by GET REPS is the pinnacle of lacrosse training technology, a first-of-its-kind innovation designed to enhance your lacrosse training sessions. Embedded with durable SmartCore technology, it tracks and analyzes your performance in real time, including metrics like shot speed and wall ball repetitions. By syncing with our GET REPS app, the R1 offers actionable insights to improve your skills, making each practice session more effective and engaging.


How does the R1 differ from a regular lacrosse ball?


At first glance, the R1 might seem indistinguishable from a standard lacrosse ball, maintaining the regulation size, weight, and texture that players are accustomed to. However, inside this familiar exterior lies advanced durable SmartCore technology that sets the R1 apart. It's equipped with sensors that track performance metrics without altering the ball's natural feel or behavior during play. This seamless integration of tech ensures that while you're honing your skills with a ball that feels traditional, you're also getting the benefits of modern analytics to push your game forward.


Technical Specifications


What technology is used in the R1 Smart Lacrosse Ball?


The R1 Smart Lacrosse Ball is engineered with a sophisticated technology stack designed to elevate your training. At its core is our SmartCore technology, which utilizes advanced sensors to track movement and impact. It's paired with Bluetooth Low Energy (BLE) for seamless communication with our app, enabling real-time data transfer and analysis. This integration of sensors and connectivity forms a powerful, yet user-friendly system that brings a new level of intelligence to lacrosse training, without altering the traditional feel of the ball.


How do I charge the R1 Smart Lacrosse Ball, and how long does the charge last?


For optimal performance, charge your R1 Smart Lacrosse Ball before each use. Position it white side down in the charging cradle and plug it into any outlet. A complete charge takes 1-3 hours. Once charged, your R1 is ready for up to 12 hours of active play, ensuring it will last for the length of any lacrosse training session


How can I tell if my R1 Smart Lacrosse Ball is charging?

To verify that your R1 Smart Lacrosse Ball is charging, look for a faint red light inside the ball on the optic yellow side. This light is easiest to see in a darker room. If you notice the red light, it means the ball is successfully charging on the cradle.


How do I know if my R1 Smart Lacrosse Ball is powered on?


Once your R1 Smart Lacrosse Ball is sufficiently charged, an LED light on the optic yellow side of the ball will illuminate, indicating that the ball is powered on and ready for use. Even if the light turns on, it's best to keep the ball on the charger for a little while longer to ensure it has a full charge for extended training sessions.


Is the R1 Smart Lacrosse Ball waterproof?


Absolutely, the R1 Smart Lacrosse Ball is designed to be waterproof, mirroring the durability of a standard lacrosse ball. Whether your practice takes you through wet turf, a surprise rain shower, or an accidental splash, the R1's performance remains uncompromised. Just a heads-up if you're traveling with it in your carry-on luggage: its internal technology might pique TSA's curiosity, as our COO discovered. So, be prepared for a little show-and-tell at airport security!


Compatibility and Connectivity


Which devices are compatible with the R1 Smart Lacrosse Ball?

The R1 Smart Lacrosse Ball is designed to be widely compatible with modern mobile devices, ensuring a broad range of athletes can enhance their training. It pairs smoothly with both iOS and Android smartphones and tablets via our dedicated GET REPS Lacrosse app. This compatibility across platforms ensures that whether you're an iPhone user or an Android enthusiast, you'll be able to connect with the R1 ball and start tracking your performance metrics without any hassle.


How do I connect the R1 Smart Lacrosse Ball to my device?


First, tap the Bluetooth icon at the top right corner of the GET REPS app. Next, select "Scan for new Balls." When your R1 Ball appears in the list, tap it to connect.


Usage


How can the R1 Smart Lacrosse Ball help improve my lacrosse skills?


The R1 Smart Lacrosse Ball is like having a personal coach with you every time you hit the field. It records and analyzes your performance, giving you a clear picture of your strengths and areas to improve. With this smart ball, you can set realistic and tangible goals for each training session, track your progress over time, and stay motivated by watching your skills advance through measurable milestones. It turns every practice into an opportunity to beat your personal best, ensuring your time and effort translate directly into becoming a more skilled player on the lacrosse field.


Can I use the R1 Smart Lacrosse Ball in an actual game?


While the R1 Smart Lacrosse Ball has been meticulously designed to mimic the look and feel of a standard lacrosse ball, it is not certified for official game play. The R1 is intended strictly for training purposes, providing players with valuable data and feedback to enhance their skills. Its technology-infused core offers insights beyond what a game ball can, which is why we recommend saving your R1 for practice to get the most out of its smart features.


App Features


What can I track with the GET REPS app using the R1 Smart Lacrosse Ball?


The R1 Smart Lacrosse Ball app turns your training into a comprehensive data hub. You can monitor a variety of metrics including the speed of your shots, captured in a detailed graph, and count the number of shots taken. Wall Ball sessions are logged, giving you insights into your consistency and work rate. The app also tracks the duration of your training sessions, allowing you to see your total time invested. For a broader view of your development, it records your progress over time. Additionally, a monthly training calendar helps you stay on top of your practice schedule and ensures you're consistently moving towards your goals.


Can I share my progress with coaches or friends through the app?


Absolutely! The R1 Smart Lacrosse Ball app is designed for social training. You can follow other players' progress, fostering a sense of community and shared goals. For personalized sharing, the app gives you the option to send details of your training sessions directly to coaches or friends via text, email, or on various social media platforms. This feature not only helps you stay accountable but also lets you celebrate your achievements and improvements with those who support your lacrosse journey.


Purchasing


Where can I purchase an R1 Smart Lacrosse Ball?


The R1 Smart Lacrosse Ball is available for purchase directly from our website. Visit our shop to place your order and start elevating your lacrosse training today.


What does the purchase of an R1 Smart Lacrosse Ball include?


With every R1 Smart Lacrosse Ball purchase, you receive the ball, a custom charger designed specifically for the R1, and a custom GET REPS bag for sleek storage and transportation.



Support and Warranty



Is there a warranty on the R1 Smart Lacrosse Ball?


Yes, we stand behind the quality of the R1 Smart Lacrosse Ball with a 30-day money-back guarantee. If you're not satisfied with your purchase within the first month, we'll provide a full refund. Beyond that, we're committed to supporting your training journey. Should you encounter any issues with your R1 ball, our customer service team is dedicated to resolving them quickly and efficiently, ensuring minimal downtime in your training regimen. Your success is our priority, and we're here to help you get the most out of your R1 experience.



Troubleshooting

 

What should I do if my R1 Smart Lacrosse Ball isn’t working?


If your R1 Smart Lacrosse Ball isn't connecting, recording data, or charging, there's no need to worry. Just send us an email at support@getreps.com. Our dedicated support team will assist you with troubleshooting steps and work with you to resolve any issues. In the event that there's a problem we can't fix remotely, we'll guide you through the next steps to get your R1 back in action as quickly as possible. Our priority is to ensure your training is uninterrupted and effective.